Last Updated: 11-12-2025
Welcome to Partner Up (“Company”, “we”, “our”, “us”).
By accessing or using our website partnerup.in (“Platform”) and our dating, friend companionship, or hire-a-date services (“Services”), you agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree, please do not use the Platform.
1. Eligibility
By using our Services, you confirm that:
- You are 18 years or older.
- You are legally capable of entering into a binding agreement.
- You are using the platform for lawful and genuine personal or social purposes.
We reserve the right to deny access to any user who violates these Terms.
2. Nature of Services
Our platform provides:
- Dating and social matchmaking
- Hire-a-date / hire-a-friend social companionship
- Event or outing companionship
- Chatting and social engagement features
We strictly do NOT provide:
- Escorting
- Sexual services
- Any activity prohibited under Indian law
Any user attempting such activities will face immediate account suspension and may be reported to authorities.
3. User Responsibilities
By using the Platform, you agree to:
3.1 Provide Accurate Information
You must provide accurate, real information, including:
- Name
- Age
- Gender
- Photos
- Personal details
Fake profiles, impersonation, or misleading information are strictly prohibited.
3.2 Respect Other Users
You must not:
- Harass, abuse, threaten, or insult other users
- Coerce users into unsafe activities
- Share or request explicit content
- Stalk, blackmail, or extort users
- Record calls, chats, or meetings without permission
3.3 Offline Meetings
If you meet another user in person:
- Meet in public places
- Inform a trusted person
- Avoid sharing sensitive information
- You are solely responsible for your safety
The platform is not responsible for incidents during user-initiated offline meetings.
4. Account & Profile Rules
4.1 Account Creation
You must register using:
- Email/phone number
- OTP verification
- Valid identity (if required)
4.2 Account Suspension or Termination
We may suspend or permanently terminate your account for:
- Misuse or illegal behavior
- Fake profiles
- Abuse or harassment
- Fraudulent transactions
- Violation of these Terms
No refund shall be provided if termination occurs due to violation of rules.
5. Payment, Fees & Refunds
- Some Services may require payment (premium membership, hiring, etc.)
- Payments are processed via secure third-party gateways
- We do not store card or banking details
- Refunds are subject to our Refund & Cancellation Policy (can create one too)
Transactions are final unless proven fraudulent.
6. Safety Disclaimer
While we aim to create a safe environment:
- We do not guarantee authenticity of every user
- We do not conduct criminal background checks
- We are not responsible for behavior, actions, promises, or conduct of users
- You use the platform at your own risk
We recommend using caution while interacting online or offline.
7. Prohibited Activities
You agree NOT to:
- Use the Platform for sexual, obscene, or illegal activity
- Promote prostitution or escorting
- Share explicit or pornographic content
- Solicit money or gifts illegally
- Defraud users or the Company
- Hack, modify, or interfere with the Platform
- Use bots, scripts, or automation
- Post copyrighted content without permission
Any violation will result in immediate account removal and possible legal action.
8. Content Ownership & License
8.1 Your Content
You retain ownership of your photos, profile content, and personal data.
By using the Platform, you grant us permission to:
- Display your profile
- Match you with other users
- Use anonymized data for analytics
We will not sell or publicly share your private information.
8.2 Our Content
All website content, logos, designs, and features belong to the Company and cannot be copied or reproduced without permission.
9. Communication
By signing up, you agree to receive:
- OTPs
- Transactional messages
- Service updates
- Promotional messages (optional)
You may opt out of marketing messages anytime.
10. Limitation of Liability
To the fullest extent permitted by law:
- The Company is not liable for any harm, injury, emotional distress, financial loss, or damages arising from interactions with other users.
- The platform is provided “as is” without warranties of any kind.
- The Company is not responsible for user-generated content.
Your interactions, online or offline, are your own responsibility.
11. Indemnity
You agree to indemnify, defend, and hold harmless the Company, its employees, partners, and affiliates from any claims, damages, or losses arising from:
- Your use of the Platform
- Violations of these Terms
- Misconduct or illegal activity
- Any disputes with other users
12. Third-Party Services
The Platform may link to third-party websites such as payment gateways or social media.
We are not responsible for their content or policies.
13. Privacy Policy
Your use of the Platform is also governed by our Privacy Policy.
Please review it carefully.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes will be handled exclusively in the courts of [Your City/State].
15. Updates to Terms
We may modify these Terms at any time.
Updated Terms will be posted with a new “Last Updated” date.
Your continued use signifies acceptance of the new Terms.
16. Contact Information
If you have any questions or concerns:
Email: [support email]
Phone: [optional]
Address: [optional]