Last Updated: 11-12-2025
Welcome to partnerup.in (“Company”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website www.partnerup.in and our dating, hire-a-date, and friend companionship services (“Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our Services:
1.1 Personal Information
- Full name
- Age and date of birth
- Gender
- Phone number
- Email address
- Location/city
- Profile photos and uploaded media
- ID verification details (Aadhar/PAN/passport, as applicable)
- Payment information (processed via secure third-party gateways; we do NOT store card details)
1.2 Sensitive Personal Data
By creating a profile, you may voluntarily provide sensitive information such as:
- Relationship preferences
- Interests and lifestyle information
- Sexual orientation (optional)
- Personal description or biography
You provide such information at your discretion.
1.3 Automatically Collected Information
When you use our website/app:
- Device information
- IP address
- Browser type
- Cookies, web beacons, session data
- Location (if permitted)
- Usage logs and interaction data
1.4 Information from Third Parties
We may receive information from:
- Payment processors
- Advertising networks
- Social media platforms (if you sign up via Google, Facebook, etc.)
2. How We Use Your Information
We use your data for the following purposes:
- To create and manage your profile
- To match you with suitable dates/friends
- To connect you with hired companions (as per your request)
- To process payments and ensure transaction security
- For customer support and dispute resolution
- To prevent fraud, misbehavior, or misuse of the platform
- To send updates, notifications, promotions (optional)
- To comply with Indian laws and enforcement requests
- To improve and personalize user experience
3. How We Share Your Information
We do not sell your personal information.
We may share information only as described below:
3.1 With Service Providers
- Payment gateways
- SMS and email service providers
- Verification partners
- Technical hosting & analytics partners
3.2 With Other Users
Only the information you choose to make public in your profile will be visible to other users (e.g., name, age, interests, photos).
Your contact details (phone/email) are never shared publicly unless you choose to share them with another user.
3.3 For Legal Purposes
We may disclose information:
- To comply with applicable Indian laws, court orders, or government requests
- To investigate fraud, misuse, misconduct, or threats to safety
4. Data Security
We implement strong technical and organizational measures to protect your data:
- Encryption (HTTPS/SSL)
- Secure cloud storage
- Restricted access controls
- Regular security audits
However, no online service can guarantee 100% security. Users are encouraged to practice safe online behavior.
5. Your Rights
Under Indian data protection guidelines, you have the right to:
- Access your personal information
- Update or correct your data
- Delete your account
- Request data portability
- Withdraw consent for marketing communication
- Report misuse or suspicious behavior
You may exercise these rights by contacting us at varungupta994@gmail.com.
6. Cookies & Tracking Technologies
We use cookies to:
- Keep you logged in
- Personalize your experience
- Analyze website traffic
- Improve performance
You may disable cookies in your browser, but some features may not function properly.
7. Age Restrictions
Our Services are strictly for individuals 18 years and above.
We do not knowingly collect information from minors.
If you believe a user is underage, please report it immediately.
8. Hiring a Date / Friend Service Clarification
Our platform provides:
- Social companionship
- Non-sexual date or friend meet-ups
- Event assistance, outings, social presence, etc.
We do not support, promote, or permit:
- Escorting that violates Indian laws
- Sexual services of any kind
- Obscene or illegal activities
Any violation may lead to permanent account suspension and legal reporting.
9. Data Retention
We retain your data:
- As long as your account is active
- For 6–24 months after account deletion (for legal and security purposes)
- Or as required by applicable law
10. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date. Continuing use of our Services means you accept the updated policy.
12. Contact Us
For questions, concerns, or privacy-related requests:
Email: varungupta994@gmail.com
Phone (optional): XXXXX-XXXXX
Address (optional): Vashi, Navi Mumbai